18 May 2026
The SDLP has unveiled a new plan aimed to create an integrated 111 service for Northern Ireland and reduce pressure on emergency care.
It follows a visit by SDLP Opposition Health Spokesperson Colin McGrath to Greater Manchester to learn how the service operates there.
The policy proposal, entitled ‘When Care Calls: The case for an integrated 111 service in Northern Ireland’ was launched by the party on Monday to coincide with an Opposition Day motion to the Assembly.
South Down MLA Colin McGrath said:
“It has been clear for some time that Northern Ireland’s ambulance service, emergency departments and urgent care system are under enormous strain. Despite the incredible efforts of health workers, patients are facing unacceptable waits for treatment and many people struggle to know the best route to access care when they need it.
“It is obvious that change is needed. In the face of continued Executive inaction, I recently visited Greater Manchester to see how they implemented a centralised and integrated 24-hour 111 system that triages patients online and over the phone and directs them towards the most appropriate care. The system has helped reduce pressure on emergency departments, improve patient experience and make better use of available resources.
“The SDLP is today proposing that we implement a similar system in Northern Ireland, building on what’s already in place and getting patients the care they need in the most efficient manner. While this would require investment in the short-term, over time it will help create a more effective and sustainable health service, while saving money that is desperately needed elsewhere.
“I intend to present these proposals to the Health Minister directly in the coming weeks and would urge him to engage with them in good faith. This is the latest in a number of ideas produced by the SDLP Opposition and brought to Ministers, only to be ignored while they have few ideas of their own.
“The issues in our health service are only getting worse and where others fail the SDLP Opposition will continue to step up, produce ideas and fight on behalf of the people in the North for a health system that truly delivers for them and their families.”